Model # PMX 500-IC Official Genie garage door opener

Here are the diagrams and repair parts for Official Genie PMX-500-IC garage door opener, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

Click a diagram to see the parts shown on that diagram.
In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

ALL PARTS

Showing 10 of 148 parts |

#60

Ac chain drive belt/chain channel diagram

Sprocket bushing

Part #27222A.S

The manufacturer no longer makes this part, and there's no substitute part

Service parts diagram

Garage door opener remote control battery

Part #34472B.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Limit Pinion Gear 27094A.S

#44

Ac chain drive powerhead diagram

Garage door opener limit pinion gear

Part #27094A.S

The manufacturer no longer makes this part, and there's no substitute part

Bolt, 5/15-18 x 1.13

Part #8026H04.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Light Socket 34322A.S

#13

Ac chain drive powerhead diagram

Garage door opener light socket

Part #34322A.S

The manufacturer no longer makes this part, and there's no substitute part

Garage door opener sprocket

Part #27191A.S

The manufacturer no longer makes this part, and there's no substitute part

#63

Ac chain drive belt/chain channel diagram

Sprocket bracket (chain)

Part #27080B.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Safety Sensor Bracket Extension 34439S.S

#6A

Service parts diagram

Garage door opener safety sensor bracket extension

Part #34439S.S

The manufacturer no longer makes this part, and there's no substitute part

Garage door opener emergency release rope

Part #21123F.S

The manufacturer no longer makes this part, and there's no substitute part

#11

Service parts diagram

Wire spool

Part #35265A.S

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your garage door openers

Choose a symptom to see related garage door opener repairs.

View all

Why does my garage door opener open and close by itself?

Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…

Why doesn't my garage door opener work?

Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…

Why is my garage door opener noisy?

Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …

What preventive maintenance does my garage door opener need?

Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…

Why won't my garage door opener fully open or close the garage door?

Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…

Why won't my garage door opener open the garage door?

Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …

Why does my garage door opener work intermittently?

Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…

Why does my garage door opener reverse on its own?

Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…

Most common repair guides to help fix your garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

View all

How to replace a garage door opener battery

The garage door won't move during a power outage if the battery is dead. Here’s how to replace it.…

Repair difficulty

Time required

15 minutes or less

How to replace a garage door opener wall control

If you push the control button on the wall control and the garage door doesn’t move, the control is defective. Replace i…

Repair difficulty

Time required

15 minutes or less

How to replace a chain-drive garage door opener RPM sensor

Learn how to replace the RPM sensor if the door only moves 6 to 8 inches at a time and the LED light flashes 5 times. …

Repair difficulty

Time required

60 minutes or less

Effective articles & videos to help repair your garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

View all

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Top questions about Sears and Sears PartsDirect

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

Model # PMX 500-IC Official Genie garage door opener

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Most common symptoms to help you fix your garage door openers

Why does my garage door opener open and close by itself?

Why doesn't my garage door opener work?

Why is my garage door opener noisy?

What preventive maintenance does my garage door opener need?

Why won't my garage door opener fully open or close the garage door?

Why won't my garage door opener open the garage door?

Why does my garage door opener work intermittently?

Why does my garage door opener reverse on its own?

Most common repair guides to help fix your garage door openers

How to replace a garage door opener battery

How to replace a garage door opener wall control

How to replace a chain-drive garage door opener RPM sensor

Effective articles & videos to help repair your garage door openers

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Top questions about Sears and Sears PartsDirect

How to repair broken or damaged wires video

Parts & More

Stay Connected

Quick links

Let us help you

More resources