Official Samsung electric range parts

How to fix a radiant surface element on your Samsung electric range when it doesn't heat properly

A break or flaw in the ribbon heating element of a radiant surface element can prevent the surface element from heating properly. If a portion of the radiant surface element doesn't heat, replace the surface element.

A faulty control switch or failed surface burner relay control board can also cause surface element heating problems. If a surface element heats evenly but you can't control the temperature using the surface element switch, replace the surface element switch. Replace the relay control board is it doesn't regulate the surface element to produce the heating level you set.

A broken temperature limiter on a radiant surface element may shut off the element too soon, preventing the surface element from reaching the desired temperature. If the element cycles on and off frequently and doesn't reach the proper temperature when you choose the high setting, replace the surface element temperature limiter. The thermal limiter is sometimes included with the radiant surface element so replace the radiant surface element if the thermal limiter isn't available separately from the radiant surface element.

How to care for the glass cooktop on your Samsung electric range

• Use the recommended cookware. Use pots and pans with flat bottoms. Pots and pans made of stainless, copper and aluminum work best on most glass tops.
• Clean the cooktop after each use. Allow the cooktop to cool completely before cleaning. Use non-abrasive cleaners on the cooktop.
• Use a non-abrasive razor scraper to carefully remove burnt residue from the cooktop. Hold the scraper at a 30- to 45-degree angle when scraping off residue.