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Jenn-Air
Chest Freezer

Model # JC15 Official Jenn-Air freezer

Here are the diagrams and repair parts for Official Jenn-Air JC15 freezer, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 28 parts  |
Drier 13900
#13

Chest freezer diagram

Drier

Part #13900

Replaced by #WPW10143759

?
Manufacturer substitution
This part replaces 13900. Substitute parts can look different from the original.
BEST SELLER
$20.87 | 
22% OFF Phone Price : $26.87
In Stock
Screw 400016-1
#39A

Chest freezer diagram

Screw

Part #400016-1

Replaced by #W11233072

?
Manufacturer substitution
This part replaces 400016-1. Substitute parts can look different from the original.
$16.79 | 
11% OFF Phone Price : $18.79
In Stock
Screw 400015-103
#40A

Chest freezer diagram

Screw

Part #400015-103

Replaced by #W11233072

?
Manufacturer substitution
This part replaces 400015-103. Substitute parts can look different from the original.
$16.79 | 
11% OFF Phone Price : $18.79
In Stock
Panel, Frz. Door (alm) - Series 11 NO LONGER AVAILABLE
Panel, frz. door (alm) - series 11

Part #NO LONGER AVAILABLE

The manufacturer no longer makes this part, and there's no substitute part

Plug, Compre 52656-2
#34

Chest freezer diagram

Plug, compre

Part #52656-2

The manufacturer no longer makes this part, and there's no substitute part

Coupling 20670-2
#14

Chest freezer diagram

Coupling

Part #20670-2

The manufacturer no longer makes this part, and there's no substitute part

Nameplate 049338-04
#22

Chest freezer diagram

Nameplate

Part #049338-04

The manufacturer no longer makes this part, and there's no substitute part

15t7n Lamp 20174-5
#25

Chest freezer diagram

15t7n lamp

Part #20174-5

The manufacturer no longer makes this part, and there's no substitute part

Compressor RMC275-1
#9

Chest freezer diagram

Compressor

Part #RMC275-1

The manufacturer no longer makes this part, and there's no substitute part

Wire Basket 57461-3
#1

Chest freezer diagram

Wire basket

Part #57461-3

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your freestanding freezers

Choose a symptom to see related freezer repairs.

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What should I do when my freezer's high-temperature alarm sounds?

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…

Read more

Why is my freezer hot on the outside?

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…

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Why is my freezer too warm?

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …

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Why don't the lights in my freezer work?

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…

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Why does my freezer have a lot of frost inside?

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …

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Why isn't my freezer cooling?

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…

Read more

Why is my freezer so noisy?

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …

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Why isn't my freezer running?

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…

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Repair guides for chest freezers

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How to replace a freezer compressor start relay

How to replace a freezer compressor start relay

The compressor start relay starts the compressor. If the compressor won’t start, follow these steps to replace a defect…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer temperature control thermostat

How to replace a freezer temperature control thermostat

The cold control thermostat regulates the freezer temperature. A defective cold control thermostat can prevent the compr…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer lid gasket

How to replace a freezer lid gasket

The lid gasket prevents air and moisture from entering the freezer when the lid is closed. Follow these steps to replace…

Read more
Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

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How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

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