Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Tips to find your model number
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Preway
Heating & Cooling

Model # BI28C-EM Official Preway fireplace

Here are the diagrams and repair parts for Official Preway BI28C-EM fireplace, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 123 parts  |
Frame Y14882
#24A

Replacement parts diagram

Frame

Part #Y14882

The manufacturer no longer makes this part, and there's no substitute part

Grate 84028
#78B

Optional equipment diagram

Grate

Part #84028

The manufacturer no longer makes this part, and there's no substitute part

Cord K9541
#69

Optional equipment diagram

Cord

Part #K9541

The manufacturer no longer makes this part, and there's no substitute part

Grate 84026
#78A

Optional equipment diagram

Grate

Part #84026

The manufacturer no longer makes this part, and there's no substitute part

Shield T19019
#26

Replacement parts diagram

Shield

Part #T19019

The manufacturer no longer makes this part, and there's no substitute part

Glass K16760
#39B

Replacement parts diagram

Glass

Part #K16760

The manufacturer no longer makes this part, and there's no substitute part

Glass Frame Y14730
#38B

Replacement parts diagram

Glass frame

Part #Y14730

The manufacturer no longer makes this part, and there's no substitute part

Elbow Kit 84314
#81A

Optional equipment diagram

Elbow kit

Part #84314

The manufacturer no longer makes this part, and there's no substitute part

Hinge Y14486
#36B

Replacement parts diagram

Hinge

Part #Y14486

The manufacturer no longer makes this part, and there's no substitute part

Grille Y14495
#8A

Replacement parts diagram

Grille

Part #Y14495

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

View all

Why does my dishwasher door drop open too fast?

Main causes: broken door spring, damaged or broken door hinge…

Read more

Why don't my dishes get dry?

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Read more

Why won't my dishwasher fill?

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

Read more

Why won't my dishwasher start?

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Read more

Why isn't my dishwasher getting dishes clean?

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Read more

Why is my dishwasher noisy?

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Read more

Why won't my dishwasher drain?

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Read more

Why can't I adjust the dishwasher rack height?

Main cause: damaged rack height adjuster…

Read more

Why is my dishwasher leaking?

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Read more

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

View all
How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher user interface control

How to replace a dishwasher user interface control

The user interface control houses the selection buttons and display. If it fails, you can't select the cycle and setting…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

View all
5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More