Citizen
Office

Model # MSP 20/25 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MSP-20-25 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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Model diagram and schematic

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ALL PARTS
Showing 10 of 146 parts  |

Carton & Packing Material E99810-00

#NI

All parts diagram

Carton & packing material

Part #E99810-00

The manufacturer no longer makes this part, and there's no substitute part

Th Screw M4 X 10 (+) E91040-10
Th screw m4 x 10 (+)

Part #E91040-10

The manufacturer no longer makes this part, and there's no substitute part

Platen E0035-11
#29

Msp25 paper feed mechanism diagram

Platen

Part #E0035-11

The manufacturer no longer makes this part, and there's no substitute part

E Ring E6 E94360-00
E ring e6

Part #E94360-00

The manufacturer no longer makes this part, and there's no substitute part

Ribbon Gear Plate E0903-01
Ribbon gear plate

Part #E0903-01

The manufacturer no longer makes this part, and there's no substitute part

Main Logic Pcb E8320-41
Main logic pcb

Part #E8320-41

The manufacturer no longer makes this part, and there's no substitute part

Friction Control Spring E0121-02
Friction control spring

Part #E0121-02

The manufacturer no longer makes this part, and there's no substitute part

Rope E0033-01
#25

Msp20 carriage mechanism diagram

Rope

Part #E0033-01

The manufacturer no longer makes this part, and there's no substitute part

Strain Relief E6710-01
#17

Msp20 lower case diagram

Strain relief

Part #E6710-01

The manufacturer no longer makes this part, and there's no substitute part

Ph Tap. Screw M2.5x6 (+) E96525-06
Ph tap. screw m2.5x6 (+)

Part #E96525-06

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for window air conditioners

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Main causes: turning the air conditioner off and the back on too quickly, dirty or restricted condenser coil, compressor…

Main causes: lack of electrical power, bad electronic control board, wiring failure, bad temperature sensor…

Repair guides for window air conditioners

These step-by-step repair guides will help you safely fix what’s broken on your window air conditioner.

How to replace a window air conditioner ambient thermistor

How to replace a window air conditioner ambient thermistor

If your window air conditioner isn’t cooling properly, it might need a new ambient thermistor. You can replace it yourse…

Repair difficulty
Time required
 45 minutes or less
How to replace a window air conditioner condenser fan

How to replace a window air conditioner condenser fan

If the condenser fan blade is broken or the condenser fan motor won’t run, you can replace the broken parts yourself by…

Repair difficulty
Time required
 90 minutes or less
How to replace a window air conditioner electronic control board

How to replace a window air conditioner electronic control board

The electronic control board is the brain of your window air conditioner. Here’s how to replace it.…

Repair difficulty
Time required
 45 minutes or less

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