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Kenmore electronic control model freezer error codes
These error code explanations can help you diagnose a problem with your Kenmore freezer. For repair how-to help, visit the repair help section, which includes repair help for freezers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your freezer.
Error Code
Condition
DIY advice
E7
Stuck key on the control
Check/Repair
Unplug the freezer for 1 minute to reset the electronic control board and then plug the freezer back in. If the code returns, replace the user interface control.
E8 or E9
Thermistor is defective
Check/Repair
The thermistor is the temperature sensor inside the freezer. Unplug the freezer and check the thermistor wire harness for damage or a loose connection. If the wire harness is okay, replace the thermistor.
. (Decimal point only in the display)
Showroom display mode
Check/Repair
In the showroom display mode, all buttons operate and the interior light works. No alarms sound. To exit the showroom display mode, unplug the freezer. Press and hold the Up and Down arrows at the same time while plugging the outlet cord back in.
Possible parts
L
Control lock is on
Check/Repair
Press and hold the Alarm Reset button for 3 seconds to disable the control lock.
Possible parts
OFF
Freezer is turned off
Check/Repair
Press the Up arrow 3 times to display the #1 setting. Continue pressing the up arrow to choose the setting you want.
Possible parts
Most common symptoms to help you fix your freestanding freezers
Choose a symptom to see related freezer repairs.
Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…
Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…
Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…
Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …
Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …
Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…
Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…
Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …
Most common repair guides to help fix your freestanding freezers
Effective articles & videos to help repair your freestanding freezers
Use the advice and tips in these articles and videos to get the most out of your freezer.
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