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Jenn-Air
Dishwasher

Model # DW960W Official Jenn-Air dishwasher

Here are the diagrams and repair parts for Official Jenn-Air DW960W dishwasher, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 227 parts  |
Clamp Spring 911856
#3

Tub diagram

Clamp spring

Part #911856

Replaced by #WP596669

?
Manufacturer substitution
This part replaces 911856. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$4.37 | 
19% OFF Phone Price : $5.37
In Stock
Dishwasher Door Spring Link 912653
#13

Door diagram

Dishwasher door spring link

Part #912653

Replaced by #WP912653

?
Manufacturer substitution
This part replaces 912653. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$5.95 | 
14% OFF Phone Price : $6.95
In Stock
Dishwasher Door Seal 902894
#1

Tub diagram

Dishwasher door seal

Part #902894

Replaced by #WP902894

?
Manufacturer substitution
This part replaces 902894. Substitute parts can look different from the original.
BEST SELLER
$56.86 | 
10% OFF Phone Price : $62.86
In Stock
Silverware Cover 912639
#7

Racks diagram

Silverware cover

Part #912639

Replaced by #WP6-918873

?
Manufacturer substitution
This part replaces 912639. Substitute parts can look different from the original.
$20.61 | 
23% OFF Phone Price : $26.61
Back Order
Silverware Basket 903446
#5

Racks diagram

Silverware basket

Part #903446

Replaced by #WP6-918873

?
Manufacturer substitution
This part replaces 903446. Substitute parts can look different from the original.
$20.61 | 
23% OFF Phone Price : $26.61
Back Order
Dishwasher Door Spring 912652
#7

Door diagram

Dishwasher door spring

Part #912652

Replaced by #WP912652

?
Manufacturer substitution
This part replaces 912652. Substitute parts can look different from the original.
This item is not returnable
$7.89 | 
11% OFF Phone Price : $8.89
In Stock
Door Switch 903086
#6

Control panel diagram

Door switch

Part #903086

Replaced by #99002254

?
Manufacturer substitution
This part replaces 903086. Substitute parts can look different from the original.
$57.92 | 
9% OFF Phone Price : $63.92
In Stock
Wire Tie 912266
Wire tie

Part #912266

Replaced by #WPW10339879

?
Manufacturer substitution
This part replaces 912266. Substitute parts can look different from the original.
This item is not returnable
$4.37 | 
19% OFF Phone Price : $5.37
In Stock
Hinge Screw 912623
Hinge screw

Part #912623

Replaced by #WP179051

?
Manufacturer substitution
This part replaces 912623. Substitute parts can look different from the original.
This item is not returnable
$4.46 | 
18% OFF Phone Price : $5.46
In Stock
Rinse Knob 903184
#15

Rinse aid assembly diagram

Rinse knob

Part #903184

Replaced by #WP6-903123

?
Manufacturer substitution
This part replaces 903184. Substitute parts can look different from the original.
$32.44 | 
16% OFF Phone Price : $38.44
In Stock

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

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Why does my dishwasher door drop open too fast?

Main causes: broken door spring, damaged or broken door hinge…

Read more

Why don't my dishes get dry?

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Read more

Why won't my dishwasher fill?

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

Read more

Why won't my dishwasher start?

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Read more

Why isn't my dishwasher getting dishes clean?

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

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Why is my dishwasher noisy?

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

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Why won't my dishwasher drain?

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

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Why can't I adjust the dishwasher rack height?

Main cause: damaged rack height adjuster…

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Why is my dishwasher leaking?

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Read more

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

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How to replace a dishwasher water inlet valve

How to replace a dishwasher water inlet valve

If your dishwasher fills constantly or won't fill at all, the water inlet valve has failed. You can replace it in about …

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Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher detergent dispenser

How to replace a dishwasher detergent dispenser

Dishes need dish detergent to get clean. Learn how to replace a dishwasher detergent dispenser with easy step-by-step i…

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Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher door outer panel

How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to rep…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

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How to clean and maintain your dishwasher

How to clean and maintain your dishwasher

Get tips for cleaning and maintaining your dishwasher…

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5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

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Top questions about Sears and Sears PartsDirect

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