April 19, 2023

Water softener error codes

Error Code

Sometimes your water softener tells you exactly what's wrong—as long as you can crack the code. Below are common error code tables for the most popular brands, along with an explanation of what the code means, possible repair parts you might need and DIY advice. Visit Sears PartsDirect’s repair help section for more DIY advice on water softeners, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. To find the owner’s manual or a complete list of replacement parts for your water softener, search for your model number.

Water Softener

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Repair guides for water softeners

These step-by-step repair guides will help you safely fix what’s broken on your water softener.

How to replace a water softener venturi

How to replace a water softener venturi

The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow…

Repair difficulty
Time required
 15 minutes or less
How to replace a water softener rotor position switch

How to replace a water softener rotor position switch

The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these step…

Repair difficulty
Time required
 30 minutes or less
How to replace a water softener timer

How to replace a water softener timer

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you pus…

Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills.…

How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…