Bosch NEXXT front-load washer error codes
These error code explanations can help you diagnose a problem with your Bosch NEXXT washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.
Schedule Bosch washer repair to have a Sears Home Services technician fix your washing machine if you're unable to find and fix the cause of the error code on your own.
Door is open
Unplug the washer and reconnect any loose wires on the door lock assembly wire harness. Replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly.
Door lock relay won't activate
Unplug the washer for 3 minutes to reset the control module. If the code returns after you plug it back in, replace the control module.
Water temperature sensor is defective
Unplug the washer and reconnect any loose wires on the water temperature sensor (also called the negative temperature coefficient, or NTC). Replace the wire harness if damaged. If the wire connections are okay, replace the water temperature sensor.
Unexpected heating (water heats up without the control module activating the heater)
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position.
Heating time exceeded (heater doesn't turn off)
Unplug the washer and check the heater for visible damage. A damaged heater could be shorting out to the metal cabinet, causing the element to heat constantly. Replace the heater if damaged. If the heater is okay, replace the control module because the relay that controls the heater is likely stuck in the On position.
No communication between control module and motor control module
Unplug the washer and reconnect any loose wires on the control module and the motor control module. If the connections are okay, replace the wire harness. If the problem persists, replace the motor control module. In some cases, the main control module also must be replaced.
Water fill time exceeded
Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.
Drain time exceeded
Remove any clogs from the house drain for the washer. Remove any clogs or kinks from the washer drain hose. Unplug the washer and check the large-item filter in the drain pump for a clog. If the drain pump is defective, replace it.
Overfill level reached
If the washer is not overfilled, the water level pressure switch is likely defective and will need to be replaced. If the washer is overfilled, shut off the water supply faucets behind the washer. The drain pump runs continuously when this code is displayed and should pump out the water. Unplug the washer and open the water supply valves. If the washer fills when the electrical power is disconnected, replace the water inlet valve assembly.
Aquastop error
The Aquastop float switch in the base of the washer cabinet trips if water leaks into the base of the washer cabinet. Unplug the washer and check for water in the base of the cabinet. If water is present, repair the source of the leaking. If the base of the cabinet is dry, check for a foreign object stuck under the float switch. If the Aquastop float switch is defective, replace it.
Spin cycle terminated
Either the spin cycle ended because of a severely unbalanced load or communication was lost between the motor control module and the main control module. If the load was unbalanced, manually balance the load and remove some items to reduce the size of the load. If the washer still won't spin, unplug the washer and reconnect any loose wires on the control module and the motor control module. Replace the wire harness if damaged. If the wire harness connections are okay, replace the motor control module. If the problem persists, replace the control module.
Excessive foam detected
Use the proper amount of high-efficiency (HE) detergent in the washer. Most loads need only 1 tablespoon of HE detergent due to the reduced water level in this front-load washer.
Electrical power supply problem
Make sure the power cord for the washer is plugged in. If so, test the electrical outlet by plugging in a lamp or small appliance. If the electrical outlet doesn't work, have an electrician repair the outlet. If the outlet works, unplug the washer and reconnect any loose wires on the control module. If the power cord or outlet plug is damaged, replace it.
Door lock is blocked
The door lock coil overheated because of repeated attempts to lock or unlock the door. Check the door lock assembly for damage or a foreign object stuck in the locking mechanism. If the door lock assembly is damaged, replace it.
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