Whirlpool Duet dryer error codes
These error code explanations can help you diagnose a problem with your Whirlpool Duet HE dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.
Power failure
A power failure occurred while the dryer was running. Press Start to continue the cycle or Stop to clear the display. If frequent power failures occur, check the outlet cord for the dryer.
Main electronic control board failure
Unplug the dryer for 5 minutes and then plug it in. If the code returns, replace the main electronic control board.
Keypad/User Interface failure
A button is stuck on the keypad on one of the two user interface control assemblies in the console. If you can't free the button, replace the user interface control assembly with the stuck button.
Outlet thermistor failure
The control detects an electrically open outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.
Outlet thermistor failure
The control detects an electrically shorted outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.
Inlet thermistor failure
The control detects an electrically open inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.
Inlet thermistor failure
The control detects an electrically shorted inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.
Moisture sensor failure
Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the moisture sensor.
Moisture sensor failure
Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the moisture sensor.
Restricted airflow
Clean lint from the lint screen. If you use fabric softener sheets, wash the lint screen with water and a soft- bristled brush to remove fabric softener buildup. Clear any clog or restriction from the exhaust air duct system to the outside of your home.
No communication between the electronic control board and the user interface control board assemblies
Unplug the dryer. Check the wire harness connections between the main electronic control board and the user interface control board assemblies. If the connections are sound, have a technician diagnose the cause of the communication failure. The main electronic control board and/or the user interface control assemblies might need to be replaced.
User interface control assembly failure
Unplug the dryer. Check the wire harness connections between the user interface assemblies. Also check the wire harness connections between the main electronic control board and the user interface assemblies. If the wiring connections are sound, then one or both of the user interface control assemblies probably needs to be replaced.
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