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Kenmore 417 model dryer error codes
These error code explanations can help you diagnose a problem with your Kenmore dryer model 417.
The error code numbers flash on the control panel for dryer models that have a digital display.
On Kenmore dryer model 417 controls that don't have a digital display, the four indicator lights-Drying, Cool Down, Wrinkle Rid and Clean Lint Filter-flash a number of times to indicate the first digit of the error code. The Start light flashes a number of times to indicate the second digit. The Start light flashes 10 times for the letter A, 11 for B, 12 for C and so on.
Find the error code being signaled on the control panel in the chart and follow the troubleshooting tips to find out which part needs replacing. Search for your model number to find a complete list of replacement parts for your dryer. Order the repair part and install it to fix your dryer.
For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.
Error Code
Condition
DIY advice
E10
Electronic control board communication error
Check/Repair
Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.
How-to help
Possible parts
Electronic control board
E11
Electronic control board communication error
Check/Repair
Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.
How-to help
Possible parts
Electronic control board
E12
Electronic control board communication error
Check/Repair
Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.
How-to help
Possible parts
Electronic control board
E24
Thermistor error
Check/Repair
Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.
Possible parts
Thermistor
E25
Thermistor error
Check/Repair
Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.
Possible parts
Thermistor
E4A
Long dry time
Check/Repair
The normal dry time for the cycle has been exceeded. This code usually indicated a problem with the heating system. Unplug the dryer and check the heating element or gas burner components. Replace any defective parts.
E5B
No heat
Check/Repair
Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.
How-to help
Possible parts
Heating system components
E68
Stuck key on the electronic control board
Check/Repair
If you can't free the stuck key, replace the electronic control board.
How-to help
Possible parts
Electronic control board
E8C
Frequent high-limit thermostat trips
Check/Repair
The high limit thermostat trips if the dryer overheats. Clear any blockage found in the exhaust vent path. If the dryer heats constantly because a relay on the electronic control board is stuck, replace the electronic control board.
How-to help
Possible parts
Electronic control board
EAF
Electronic control board failure
Check/Repair
Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.
How-to help
Possible parts
Electronic control board
Most common symptoms to help you fix your dryers
Choose a symptom to see related dryer repairs.
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, c…
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive …
Main causes: damaged door strike, worn door catch…
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, fau…
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failur…
Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure…
Main causes: bad timer or electronic control board, door switch failure…
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door s…
Most common repair guides to help fix your dryers
These step-by-step repair guides will help you safely fix what’s broken on your dryer.

How to replace an electronic control board in an electric dryer
The electronic control board manages the components and controls the cycle times in your electric dryer. Follow these st…
Repair difficulty
Time required
45 minutes or less

How to replace a heating element in an electric dryer
The heating element in an electric dryer generates the dryer's heat—it's one of the first things to check if the air in …
Repair difficulty
Time required
15 minutes or less

How to replace a dryer drive motor
A defective drive motor struggles to rotate the drum or might not turn the drum at all. Follow the steps in this dryer r…
Repair difficulty
Time required
90 minutes or less
Effective articles & videos to help repair your dryers
Use the advice and tips in these articles and videos to get the most out of your dryer.

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