April 19, 2023

KitchenAid induction cooktop error codes

These error code explanations can help you diagnose a problem with your Kitchenaid induction cooktop. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for cooktops, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your cooktop.

Error Code

Condition

DIY advice

Internal electronic control board failure

Check/Repair

Disconnect electrical power to the cooktop. Wait 1 minute and then restore electrical power to reset the electronic control boards in the cooktop. If the code returns after restoring electrical power, call a service technician to diagnose and repair the cooktop.

Possible parts

Electronic control board

The surface cooking area is too hot and has turned off

Check/Repair

Remove the pans from the surface cooking area. The F2 code disappears when the surface cooking area cools. If the F2 code reappears when you turn the cooktop on, a sensor or internal control board is defective. Call a service technician to diagnose and repair the cooktop.

Possible parts

Sensor, Electronic control board

Cookware is too close to the control panel

Check/Repair

Remove the cookware that is too large or off-center and allow the cooktop surface and control panel to cool. If the code returns repeatedly, the cooling fan or display control board has failed. Call a service technician to examine and repair the cooktop.

Possible parts

Cooling fan, Display control board

The surface cooking area has been on for too long

Check/Repair

The surface cooking area automatic shutoff was activated. Turn off the surface cooking area.

Possible parts

The power voltage is too low

Check/Repair

Turn off the cooktop. Unplug the cooktop for 1 minute, then plug it back in. If the code returns, have an electrician check the electrical power supply for the cooktop. If the power supply is okay, call a service technician to examine and repair the cooktop.

Possible parts

Electronic control board

c2/c3

The surface cooking area has overheated.

Check/Repair

The surface cooking area automatic shutoff was activated. Wait 5 minutes for the cooking area to cool and then turn the cooktop back on. If the cooking area continues to overheat, call a service technician to examine and repair the cooktop.

Possible parts

Sensor, Electronic control board

Key panel error

Check/Repair

Remove any objects on the touch keys. Thoroughly wipe off the key panel. Check the key panel operation. If the code returns or the key panel fails to operate properly, call a service technician to examine and repair the cooktop.

Possible parts

Key panel