Official Jade range parts

How to troubleshoot a Jade gas range that isn't heating properly

If neither the oven nor the stovetop burners heat properly, check the pressure of the gas supply going to the range. Get help from your local gas supplier if supply pressure is low. A failing pressure regulator in the range can also prevent the oven and stovetop burners from getting the right amount of gas. You may need to replace the pressure regulator if the gas supply to the range is good but gas pressure going to the oven and surface burners is weak.

For a surface burner not heating properly, check for and clear any clogs from the burner orifice. A failed surface burner control valve can also prevent a stovetop burner from heating properly. Replace the burner control valve if it won't control gas flow properly.

If your oven burner isn't heating properly, a weak igniter may not keep the burner lit. It’s likely that you need to replace the oven burner igniter if the igniter glows but doesn't always light the oven burner.

A failed electronic oven control board or failed oven temperature sensor probe could prevent the oven from heating properly. You can test the oven temperature sensor probe by unplugging the range and measuring sensor probe resistance using a multimeter. It should measure about 1,080 ohms of resistance through most probes at room temperature. Refer to the tech sheet for the probe's resistance specification for your range. Look for the tech sheet in the control console or taped to the back of the range. Replace the oven temperature sensor probe if you don't measure the correct resistance through the probe. If the probe is okay, you may need to replace the electronic oven control board.

What to do when your Jade range isn't working at all

If your Jade range doesn't work at all, it's likely that the range has no electrical power for the display or controls. Possible causes are a tripped house circuit breaker for the range, a problem with the outlet cord (not plugged in or broken) or an internal wiring failure. A blown thermal fuse can prevent the control from powering up on some ranges. Some ranges have a relay control board that supplies power to the display and controls so a failed relay control board could prevent the range from working.

For an electric range that won't power up, check the terminal block on the back of the range for loose wires or broken terminals. Replace the terminal block if damaged.