How to troubleshoot your White-Westinghouse gas wall oven when the door won't unlock
If the door won't open when the oven cools down after self-cleaning, or when you try to disable child lock mode or control lock mode, the problem could be with the oven door lock assembly or the electronic control board. First, shut off power to the oven for 2 minutes and then restore power to reboot the control board. Try disabling the control lock or set and then cancel a self-clean cycle to unlock the oven.
If the oven door won't unlock, shut off power and then check the wiring between the electronic control board and the oven door lock assembly. If the wiring is okay, replace the oven door lock assembly. If that doesn't fix the problem, you might need to replace the electronic control board as well.
How to replace the temperature sensor in your White-Westinghouse gas wall oven
- Shut off all electricity to the gas wall oven. Turn the gas shut-off valve to the off position. Wear work gloves to protect your hands during the repair.
- Find the temperature sensor probe in the top left corner of the back wall of the oven interior. Using a 1/4-inch nut driver, remove the 2 hex head screws from the base of the temperature sensor probe.
- Carefully pull the oven temperature sensor probe forward into the oven interior. The wires connected to the probe have enough slack that you can pull it a just few inches—far enough to disconnect the wires. As you pull, use needle-nose pliers to guide the wire harness connector through the hole in the oven wall. Pull the temperature sensor probe a few inches forward so you can reach the wire connector.
- Holding the connector with needle-nose pliers, depress the locking tab on the plug and disconnect the plug from the sensor probe. Don't let the connector slip back through the hole, or you must remove the back panel of the oven to retrieve it.
- While holding the connector with a pair of needle-nose pliers, snap it into the plug of the new probe. Push the wire into back wall of the oven. Position the new sensor probe and line up the holes for the mounting screws. Insert the mounting screws and tighten firmly using a nut driver.
- Turn on the electricity and the gas.