Citizen
Office

Model # HSP 500/550 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen HSP-500-550 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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Showing 10 of 174 parts  |

Th Tapping Screw M3x8 E97230-08
Th tapping screw m3x8

Part #E97230-08

The manufacturer no longer makes this part, and there's no substitute part

Tractor Rail Z0477-01
#3

Drawing no. 4 tractor unit (hsp-550) diagram

Tractor rail

Part #Z0477-01

The manufacturer no longer makes this part, and there's no substitute part

Pf Motor Heat Sink Z0098-01
Pf motor heat sink

Part #Z0098-01

The manufacturer no longer makes this part, and there's no substitute part

Label Z0359-01
Label

Part #Z0359-01

The manufacturer no longer makes this part, and there's no substitute part

(2-1) Front Angle Z0001-11
#1

Drawing no. 2 mechanism unit (hsp-500) diagram

(2-1) front angle

Part #Z0001-11

The manufacturer no longer makes this part, and there's no substitute part

Parts Price List 213498

#NI

All parts diagram

Parts price list

Part #213498

The manufacturer no longer makes this part, and there's no substitute part

Color Sticker Z0360-01
Color sticker

Part #Z0360-01

The manufacturer no longer makes this part, and there's no substitute part

Ribbon Cassette CA0940-01
#5

Drawing no. 1 general assembly (hsp-500) diagram

Ribbon cassette

Part #CA0940-01

The manufacturer no longer makes this part, and there's no substitute part

Head Connection Pcb Sa Z8340-10
#24

Drawing no. 3 lower case (hsp-550) diagram

Head connection pcb sa

Part #Z8340-10

The manufacturer no longer makes this part, and there's no substitute part

Tractor Cover R Z0464-01
Tractor cover r

Part #Z0464-01

The manufacturer no longer makes this part, and there's no substitute part

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