Model # CTA12CTC Official Hotpoint top-mount refrigerator

Here are the diagrams and repair parts for Official Hotpoint CTA12CTC top-mount refrigerator, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

Click a diagram to see the parts shown on that diagram.
In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Filters

Gaskets & Seals

Switches

ALL PARTS

Showing 9 of 9 parts |

#725

All parts diagram

Refrigerant

Part #WR97X5036

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Refrigerator gasket

Part #WR24X5012

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Refrigerator switch

Part #WR23X5110

The manufacturer no longer makes this part, and there's no substitute part

#725

All parts diagram

Wr87x0039

Part #WR87X39

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Package control

Part #WR9X5123

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Relay 1/4

Part #WR7X106

The manufacturer no longer makes this part, and there's no substitute part

#735

All parts diagram

Guard

Part #WR8X30

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Refrigerator gasket

Part #WR24X5013

The manufacturer no longer makes this part, and there's no substitute part

#NI

All parts diagram

Low side

Part #WR85X5003

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

View all

Why won't my refrigerator run?

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Why won't my refrigerator ice maker make ice?

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Why is water dripping from my refrigerator onto the floor?

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Why is frost building up in my refrigerator's freezer?

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Why isn't my refrigerator cooling well?

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Why won't my refrigerator cool at all?

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Why is my freezer not cold enough?

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

What routine maintenance does my refrigerator need?

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

View all

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Repair difficulty

Time required

15 minutes or less

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Repair difficulty

Time required

15 minutes or less

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Repair difficulty

Time required

30 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

View all

How to Replace the Water Filter in a Maytag Refrigerator

Model # CTA12CTC Official Hotpoint top-mount refrigerator

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Most common symptoms to help you fix your refrigerators

Why won't my refrigerator run?

Why won't my refrigerator ice maker make ice?

Why is water dripping from my refrigerator onto the floor?

Why is frost building up in my refrigerator's freezer?

Why isn't my refrigerator cooling well?

Why won't my refrigerator cool at all?

Why is my freezer not cold enough?

What routine maintenance does my refrigerator need?

Most common repair guides to help fix your refrigerators

How to replace a refrigerator water valve

How to clean refrigerator condenser coils

How to replace a refrigerator temperature control board

Effective articles & videos to help repair your refrigerators

How to Replace the Water Filter in a Maytag Refrigerator

How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to change the water filter in an LG refrigerator

Parts & More

Stay Connected

Quick links

Let us help you

More resources