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KitchenAid
Stand Mixer

Model # KSM3311QGU0 Official KitchenAid small appliance, stand mixer, tilt head, 3.5 qt

Here are the diagrams and repair parts for Official KitchenAid KSM3311QGU0 small appliance, stand mixer, tilt head, 3.5 qt, as well as links to manuals and error code tables, if available.

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Model diagram and schematic

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Showing 10 of 74 parts  |
Ring 354987
#11

Base and pedestal unit parts diagram

Ring

Part #354987

Replaced by #WP354987

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Manufacturer substitution
This part replaces 354987. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$8.69 | 
10% OFF Phone Price : $9.69
In Stock
Screw 3400814
Screw

Part #3400814

Replaced by #WP3400814

?
Manufacturer substitution
This part replaces 3400814. Substitute parts can look different from the original.
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Foot 9709707
#9

Base and pedestal unit parts diagram

Foot

Part #9709707

Replaced by #WP9709707

?
Manufacturer substitution
This part replaces 9709707. Substitute parts can look different from the original.
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Screw 3400020
#3

Base and pedestal unit parts diagram

Screw

Part #3400020

Replaced by #W11544572

?
Manufacturer substitution
This part replaces 3400020. Substitute parts can look different from the original.
This item is not returnable
$4.20
In Stock
Screw 110679
#10

Case, motor and planetary unit parts diagram

Screw

Part #110679

Replaced by #WP110679

?
Manufacturer substitution
This part replaces 110679. Substitute parts can look different from the original.
This item is not returnable
$3.79
In Stock
Upper Housing W10835948
#1E

Case, motor and planetary unit parts diagram

Upper housing

Part #W10835948

$57.29
In Stock
Lower Housin W10765438
#3

Case, motor and planetary unit parts diagram

Lower housin

Part #W10765438

$51.96
In Stock
Planetary Assembly W10765477
#21

Case, motor and planetary unit parts diagram

Planetary assembly

Part #W10765477

$66.09
In Stock
Lower Housin W10835916
#3E

Case, motor and planetary unit parts diagram

Lower housin

Part #W10835916

$51.96
In Stock
Pedestal (contour Silver) W10870567
#7B

Base and pedestal unit parts diagram

Pedestal (contour silver)

Part #W10870567

$74.96
In Stock

Most common symptoms to help you fix your stand mixers

Choose a symptom to see related stand mixer repairs.

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Why does my stand mixer run on low speed, but rotate slowly?

Main causes: bad wiring connections, faulty speed control plate, electronic control board failure…

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Why does my stand mixer run on high speed only?

Main causes: phase control board failure, wiring connection problem, faulty electronic control board…

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Why does my stand mixer leak oil?

Main causes: bad lubricating grease, mixer sitting idle for weeks at a time, mixer running constantly for more than 30 m…

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Why is my stand mixer motor sparking?

Main cause: worn carbon motor brushes…

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Why isn't my stand mixer spinning?

Main causes: bad worm gear, damaged planetary gear assembly…

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Why do the stand mixer attachments rub the bottom of the bowl?

Main cause: attachment clearance setting needs adjustment…

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Why won't my stand mixer run at all?

Main causes: lack of electrical power, wiring failure, worn carbon motor brushes, bad drive motor, tripped overload swit…

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Most common repair guides to help fix your stand mixers

These step-by-step repair guides will help you safely fix what’s broken on your stand mixer.

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How to replace a stand mixer worm gear

How to replace a stand mixer worm gear

Here’s how to replace the worm gear in your stand mixer if it’s worn or damaged.…

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Repair difficulty
Time required
 30 minutes or less
How to replace a stand mixer phase control board

How to replace a stand mixer phase control board

The phase control board works with the governor and control plate to control motor speed. Replace the phase control boar…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace stand mixer motor brushes

How to replace stand mixer motor brushes

If the carbon brushes are worn and damaged, replace them using these steps.…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your stand mixers

Use the advice and tips in these articles and videos to get the most out of your stand mixer.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Wiring schematic symbols explained video

Wiring schematic symbols explained video

Learn some of the most common symbols found in a wiring diagram and what they mean.…

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How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

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