October 04, 2019

How to prevent water dispenser and ice maker problems

How to prevent water dispenser and ice make problems.
How to prevent water dispenser and ice make problems.

If the water supply to your refrigerator's ice maker and water dispenser isn't set up properly, it can lessen or completely stop ice production, slow the flow of water from the dispenser, cause dripping, or affect the flavor of the water or ice.

Here's how to keep the water flowing smoothly.

Replace the water filter

Many refrigerators come equipped with a water filter that removes impurities, chlorine tastes and odors. Over time, these impurities can clog the filter, slowing waterflow to the dispenser and ice maker. Most manufacturers recommend replacing the filter every 6 months or sooner, depending on water usage. If you notice small ice cubes or a slow water flow, replace your water filter. You can find your filter using our water filter finder.

Check the water pressure to your refrigerator

Your water supply needs water pressure between 30 and 120 psi to operate a water dispenser or ice maker. Your 1/4-inch water supply line to the refrigerator should dispense at least 9 ounces of water in 5 seconds.

Check the water connection

Connect your refrigerator to a cold water supply only and check all connections after installation to ensure there are no water leaks.

Get the right supply valves

For best results, uses a 1/4-inch saddle valve that requires a drilled hole — it's less likely to clog. Self-piercing and 3/16-inch valves are not recommended, because they clog more often.

Have a long enough water line

Have enough additional supply line behind the refrigerator that you can easily pull it out for cleaning without stretching the line and causing kinks. However, ensure the tubing does not bang against the back of the refrigerator or wall when the refrigerator is pushed back in place. This can cause unnecessary noise when water runs through the line.

If you take the appropriate steps to ensure an adequate water supply to your refrigerator, you can expect optimal performance of your ice making and water dispensing systems for many years to come.

If you encounter water dispenser or ice maker problems that you're unable to fix yourself, schedule appliance repair and we'll send a Sears Home Services technician to your home to fix the issue.

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

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