Official Hotpoint top-mount refrigerator parts

What to do when you see water under the crisper drawers of your Hotpoint top-mount refrigerator

When the freezer in a top-mount refrigerator defrosts, water drains down through a defrost tube into a drain pan and eventually evaporates. If the defrost drain tube is clogged with ice or gunk, the water can't drain down the tube. Instead, it collects in a puddle under the crisper drawers. Clearing the drain tube usually fixes the problem. Replace the drain tube if it's damaged or you can't clear a clog.

Water leaking from the water dispenser system can also wind up under the crisper drawers, so check water system tubing for leaks and replace any damaged tubes.

Finding the cause of water dripping on the floor from your Hotpoint top-mount refrigerator

It's not unusual for a refrigerator to drip a little water on the floor after you replace the water filter—air trapped in the water dispenser system can make the water dispenser drip enough to overflow the drip tray below the dispenser. You can fix it by streaming a gallon or two of water through the dispenser to eliminate the trapped air.

If water drips on the floor from the back of the refrigerator, a leaking water inlet valve or cracked water system tubing could be the cause. A clogged or cracked defrost drain tube could also cause the leak. Defrost condensate water collects in the drain pan at the bottom of the refrigerator so a cracked or overflowing drain pan can also cause water to drip on the floor behind the refrigerator. Check the drain pan for cracks and clean out any foreign objects that may be inside the drain pan.

Excessive frost caused by a leaking door seal can also cause the defrost drain pan to overflow. Check the door gaskets and replace them if damaged.