How to fix your Hotpoint dishwasher when it's not cleaning dishes
- If your dishes are still dirty after running the dishwashing cycle, first make sure you’re loading them correctly. Our how to load a dishwasher video gives tips on where (and where not) to load dishes to get them clean.
- Other non-mechanical reasons for dishes not getting clean include water temperature and water hardness. Water that’s not hot enough won’t get dishes clean. To test your water temperature, run the hot water in the sink for a minute before starting the dishwasher. Using a thermometer, test the temperature of the water by filling a glass from the sink—the temperature should be between 110 and 120 degrees. Adjust the temperature on your water heater as needed. Also, use the right amount of detergent for your water's level of hardness. Watch this video for tips on checking your home’s water hardness. You’ll need to use more detergent in your dishwasher if your home has hard water.
- Poor cleaning could also be due to a mechanical problem with your dishwasher. A failed water inlet valve won’t allow enough water into the dishwasher tub to clean the dishes. Dishes won’t get clean if the detergent dispenser doesn’t open. You may need to replace the detergent dispenser if it isn't opening during the cycle.
- Check your spray arms for clogs, jams or breaks and clear clogs or replace damaged spray arms that can prevent dishes from getting clean. Some dishwashers use a diverter motor to control the water supply to the upper spray arms. If just the dishes in the upper dishrack aren’t getting clean, you may need to replace the diverter motor in that type of dishwasher.
- Problems with the circulation pump can also prevent dishes from getting clean. Clean the upper pump assembly and the sump area to get the best water flow through the spray arms. You may need to replace the pump and motor assembly or pump motor if cleaning the pump doesn’t restore water flow to the spray arms. Our dishwasher not cleaning dishes video provides additional troubleshooting tips to help you get the best cleaning results from your dishwasher.
Troubleshooting tips for your Hotpoint dishwasher when it won't fill
A dishwasher that doesn't fill with water when you press Start is little more than a place to hide dirty dishes. First, make sure that the water supply cut-off valve is open. If it is, try this easy fix: check whether an object is preventing the overfill float from moving up and down freely. If the float is stuck in its highest position, the fill valve won't let water into the tub.
If that doesn’t take care of it, the overfill float switch or water inlet valve may be broken. A failed electronic control board or timer could also prevent the dishwasher from filling.