What to do when your RCA top-mount refrigerator isn't cooling at all
If your refrigerator's not cold enough, first check whether containers are blocking air flow at the vents; the owner's manual usually shows where the vents are. High temperatures are also a sign of a control system problem, a failure in the air control damper, low refrigerant charge and other malfunctions.
A failed evaporator fan can prevent the refrigerator from cooling. Follow the troubleshooting tips in our Diagnosing refrigerator evaporator fan problems video if you detect no air flow through your refrigerator.
Troubleshooting the ice maker in your RCA top-mount refrigerator
Several problems can interfere with making ice. The ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty. Check the ice maker for jammed cubes and clear any ice buildup that you find. Replace the ice maker assembly if it doesn't cycle when activated. Replace the water inlet valve if it's clogged or won't fill the ice maker when activated. Replace any damaged or clogged water system tubing.
No ice in the ice maker also could mean that your refrigerator isn't cooling-the ice maker won't cycle if the freezer is warmer than 5 degrees F. Check for problems that could prevent the freezer from cooling such as dirty condenser coils or a damaged freezer door gasket.