Kenmore freestanding ice makers deliver a large volume of ice so you're never without ice cubes. Innovative controls on Kenmore freestanding ice makers help produce ice efficiently and quickly. When your Kenmore ice maker isn't producing the ice that it should, get the repair parts you need to fix the problem at Sears PartsDirect.
Replacing the cutter grid on your Kenmore freestanding ice maker
Unplug the ice maker or shut off the house circuit breaker to disconnect electrical power.
Open the ice maker door and remove the screws from the bottom of the cutter grid cover. Pull the cutter grid cover out and set it aside. Remove any uncut slabs of ice from the top of the cutter grid.
Remove the mounting screws from both sides of the cutter grid. Pull the cutter grid down slightly to access the cutter grid wire harness connection. Disconnect the cutter grid wire harness connector from the bottom of the control housing. Pull the cutter grid out of the ice maker.
Push the new cutter grid into the ice maker and plug the cutter grid wire harness into the connector in the bottom of the control housing. Line up the mounting screw holes and reinstall the mounting screws.
Position the cutter grid cover in front of the cutter grid and secure it with the mounting screws.
Plug the ice maker into the wall outlet or reset the house circuit breaker to restore power.
Fixing your Kenmore freestanding ice maker when it quits running
If the ice maker has no power at all, there could be problems with the electrical outlet or circuit breaker. First, check the electrical outlet by plugging a small appliance into the outlet to see if it has power. If not, reset the house circuit breaker for the outlet. If it still doesn't have power, have an electrician repair the outlet. If the electrical outlet is okay, unplug the ice maker and check the power cord for damage. Replace the power cord if it's damaged.
If the ice maker will not run even though it has electrical power (the control panel powers up but the compressor and fans won't run), there could be a problem with the electronic control board, ice bin thermistor, evaporator thermistor or internal ice maker wiring.
A power surge through the electrical lines may have disabled the electronic control board. Try resetting the electronic control board by unplugging the ice maker for one minute and then restoring power. If the ice maker doesn't run after restoring electrical power, you may need to replace the electronic control board.
A failed ice bin thermistor can also prevent the ice maker from running. Unplug the ice maker and check the wiring connections on the thermistor. Reconnect loose wires or repair broken wires. If the wires are okay, check the resistance of the ice bin thermistor using a multimeter and replace the thermistor if you don't measure correct resistance. Refer to your ice maker's tech sheet for the ice bin thermistor's resistance specifications. The tech sheet is often located inside the control panel or on the back of the ice maker.
