Official Empire office parts

Maintenance tips for your Empire office equipment

• Keep equipment positioned properly so cooling airflow reaches control boards in the unit. Many office machines have control boards that generate heat during operation. Failure to properly position equipment to ensure proper airflow can damage control boards and cause premature equipment failure.
• Clear paper jams quickly. Paper jams can cause excessive wear or damage to levers and other moving parts in the equipment.
• Clean the equipment regularly. Clean dust and dirt out of all air vent slots. Clean debris and residue out of internal equipment parts. Keep covers closed when equipment isn't in use.
• Have your equipment serviced by a technician periodically to prevent unexpected failures.

Common Empire printer error messages

• Access Denied. The printer feature that you want to use is restricted by a function lock. Disable the function lock to use the feature.
• Calibrate. The color calibration function failed. Turn the machine off and wait a few seconds, then turn it on again. Perform the color calibration function using the control panel. If the printer still won't calibrate the color, replace the belt unit.
• Cartridge Error. The toner cartridge isn't installed correctly. Remove the toner cartridge and install it correctly.
• Belt End Soon. The belt is nearly worn out. Install a replacement belt unit.