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Kenmore
Canister Vacuum

Model # 11620831 Official Kenmore vacuum cleaner

Here are the diagrams and repair parts for Official Kenmore 11620831 vacuum cleaner, as well as links to manuals and error code tables, if available.

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Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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ALL PARTS
Showing 10 of 47 parts  |
Hose 741861
#5

Attachment parts diagram

Hose

Part #741861

The manufacturer no longer makes this part, and there's no substitute part

Manual List LIT704741

#NI

All parts diagram

Manual list

Part #LIT704741

The manufacturer no longer makes this part, and there's no substitute part

Catch 764539
#44

Base assembly diagram

Catch

Part #764539

The manufacturer no longer makes this part, and there's no substitute part

Switch Plunger 763989
#36

Base assembly diagram

Switch plunger

Part #763989

The manufacturer no longer makes this part, and there's no substitute part

Handle 742097
#12

Attachment parts diagram

Handle

Part #742097

The manufacturer no longer makes this part, and there's no substitute part

Brush 722854
#21

Attachment parts diagram

Brush

Part #722854

The manufacturer no longer makes this part, and there's no substitute part

Screw 681405
#30

Base assembly diagram

Screw

Part #681405

The manufacturer no longer makes this part, and there's no substitute part

Spring 725419
#11

Attachment parts diagram

Spring

Part #725419

The manufacturer no longer makes this part, and there's no substitute part

Filter 764681
#5

Base assembly diagram

Filter

Part #764681

The manufacturer no longer makes this part, and there's no substitute part

Receptacle 764657
#42

Base assembly diagram

Receptacle

Part #764657

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your vacuum cleaners

Choose a symptom to see related vacuum cleaner repairs.

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Why does my vacuum cleaner shut off suddenly?

Main causes: damaged vacuum hose, clogged motor air filter, bad suction motor…

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Why doesn't my vacuum cleaner have good suction?

Main causes: weak suction motor, vacuum bag is full, clog in suction air path, dirty exhaust filter, leaky vacuum hose…

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Why doesn't my vacuum cleaner's brush roll spin?

Main causes: broken drive belt, damaged brush roll, tripped brush roll motor overload, bad brush roll motor, wiring fail…

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Why won't my vacuum cleaner turn on?

Main causes: lack of power, bad power cord, drive motor failure, wiring failure…

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Repair guides for canister vacuums

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How to replace a vacuum power head ribbed drive belt

How to replace a vacuum power head ribbed drive belt

Some canister vacuums have a ribbed drive belt that spins the brush roll on a power brush attachment. If the brush roll …

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a vacuum suction motor

How to replace a vacuum suction motor

The suction motor on a vacuum creates the draw of air at the cleaning head that picks up dirt. If the vacuum won't run, …

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Repair difficulty
Time required
 15 minutes or less
How to replace a vacuum beater bar

How to replace a vacuum beater bar

Replace the brush roll if the bristles ares worn or the cylinder is damaged.…

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Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your vacuum cleaners

Use the advice and tips in these articles and videos to get the most out of your vacuum.

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Top questions about Sears and Sears PartsDirect

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How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

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Vacuum common questions

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