Thorm Em
Gas Water Heater

Model # EM1-PM1000 Official Thorm Em tankless water heater

Here are the diagrams and repair parts for Official Thorm Em EM1-PM1000 tankless water heater, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 39 parts  |

Valve Body 239-37381-00
#23

Replacement parts diagram

Valve body

Part #239-37381-00

The manufacturer no longer makes this part, and there's no substitute part

Valve 239-37340-00
#21

Replacement parts diagram

Valve

Part #239-37340-00

The manufacturer no longer makes this part, and there's no substitute part

Manifold Assembly 239-37343-00
#12A

Replacement parts diagram

Manifold assembly

Part #239-37343-00

The manufacturer no longer makes this part, and there's no substitute part

Start Button 239-37321-00
#32

Replacement parts diagram

Start button

Part #239-37321-00

The manufacturer no longer makes this part, and there's no substitute part

Control Valve 239-37319-00
#14

Replacement parts diagram

Control valve

Part #239-37319-00

The manufacturer no longer makes this part, and there's no substitute part

Valve Assembly 239-37345-00
#17

Replacement parts diagram

Valve assembly

Part #239-37345-00

The manufacturer no longer makes this part, and there's no substitute part

O-ring 239-37366-00
#6

Replacement parts diagram

O-ring

Part #239-37366-00

The manufacturer no longer makes this part, and there's no substitute part

Housing Assembly 239-37320-00
#18

Replacement parts diagram

Housing assembly

Part #239-37320-00

The manufacturer no longer makes this part, and there's no substitute part

Ig Button 239-37334-00
#31

Replacement parts diagram

Ig button

Part #239-37334-00

The manufacturer no longer makes this part, and there's no substitute part

Pilot Assembly 239-37380-00
#28

Replacement parts diagram

Pilot assembly

Part #239-37380-00

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your water heaters

Choose a symptom to see related water heater repairs.

Main causes: lack of power, no gas supply, thermostat limit switch tripped, bad element, bad thermostat, gas valve failu…

Main causes: thermostats need adjustment, water heater capacity too low, bad heating element, thermostat failure, excess…

Main causes: loose water pipe fittings, leaky drain valve, bad temperature-pressure relief valve, leaky heating element,…

Main causes: water supply needs chlorine treatment, anode rod too reactive…

Main causes: broken heating element, thermostat failure, excessive tank sediment, tank size too small, burner valve asse…

Main causes: thermostat temperature set too high, thermostats need adjustment, faulty thermostat, shorted heating elemen…

Main causes: faulty pressure relief valve, water is overheating…

Effective articles & videos to help repair your water heaters

Use the advice and tips in these articles and videos to get the most out of your water heater.

Wiring schematic symbols explained video

Wiring schematic symbols explained video

Learn some of the most common symbols found in a wiring diagram and what they mean.…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Easy DIY water heater repairs

Easy DIY water heater repairs

Read about some water heater repairs that you can easily do yourself.…